Software robotics, or robot process automation (RPA), is one of the fastest growing technologies in the future of information technology RPA is an umbrella term for tools that operate on the other operating systems of different computer systems mimicking human actions. In simple terms, it is a type of automation where a machine completes a task that was previously done by human following rule-based tasks.
Once implemented, it is an effective way to increase workforce productivity and reliability all while improving service delivery and maintaining compliance, but only if planned and prepared properly.
RPA provides organizations with a path to digital transformation and the opportunity to really make an impact on business-critical processes.
RPA does not automate the entire workflow but can be used to improve and accelerate critical segments.
A robot replaces a rule based repetitive task, not a person. RPA works best as a hybrid workforce, combining human and digital teams.
RPA is not Artificial Intelligence. RPA should not be confused with Artificial Intelligence (AI) that can be self-taught and learn.
RPA will only follow a predetermined set of rules.
RPA is not a group of physical machines handling documents, but a powerful software essential to modern digital productivity.
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